TECHNOLOGY SUPPORT KEEPS THINGS
MOVING WITH IFCO SYSTEMS WITH CISCO VOIP
HOUSTON, TX – December 10, 2007 – Technology Support has recently announced that they will be providing a completely integrated phone and overhead paging system for IFCO SYSTEMS.
Headquartered in Houston, Texas, IFCO SYSTEMS is North America's only single-source provider of complete pallet management services. Unparalleled expertise, a national infrastructure of company-owned and operated distribution centers and a transportation fleet of over 5,700 units creates the ability to supply customized pallet solutions to meet virtually any need.
Technology Support is tasked with providing full voice systems and support services encompassing all 67 of IFCO SYSTEMS North American locations. As a Cisco Premiere Certified Partner, Technology Support will be utilizing the Cisco Unified Communications Manager (formerly Cisco Unified CallManager) software for the new system. It will provide the foundation for advanced capabilities including video, mobility and presence-based services.
The new system will include Voice over IP (VoIP) services that will maximize communication capabilities by utilizing all telephone features, like call transfer, call conferencing, voice mail, overhead paging and interactive voice response (IVR). Plus, it uses the latest in voice-processing protocols and hardware technologies, which results in higher quality voice clarity.
"We were very impressed with Technology Support’s capabilities as well as its people. That coupled with the team's passion for our business made them a clear choice to provide us the technical assistance we need," said Rosscer C. Tucker II, Vice President for IFCO SYSTEMS North America.
“Technology Support is thrilled to be working with IFCO SYSTEMS,” said Jack Brandt, President and CEO of Technology Support. “The company is an innovative leader in the industry and we are delighted to work with their team to make their communications and information technology as state-of-the-art as possible.”
About IFCO SYSTEMS
IFCO SYSTEMS is an international logistics service provider with more than 180 locations
IFCO SYSTEMS operates a pool of more than 83 million RPCs (Reusable Plastic
Containers) globally, which are used primarily to transport fresh produce from producers to leading grocery retailers.
In the United States, IFCO SYSTEMS also provides a national network of Pallet-
Management-Services. With more than 100 million pallets sorted, repaired and reissued annually, IFCO SYSTEMS is the market leader in this industry.
In 2006 IFCO SYSTEMS generated revenues of 647.2 million USD.
For more information on IFCO SYSTEMS visit www.ifco-us.com
About Technology Support
Technology Support provides state-of-the-art, cost-effective solutions that allow clients to adapt to the constantly changing technology environment. With technical expertise in infrastructure, voice and data systems, Technology Support has earned the reputation as an innovator in design, service, support and outsourcing.
Founded in 1994, Technology Support provides clients with the technology tools needed to win in today’s marketplace. In addition to system installation and integration services, Technology Support often manages complete information systems for business in a variety of industries.
For more information on Technology Support visit www.technologysupport.com